Privacy Notice
Dream Career 360 · Version 1.0 · 22 September 2026
In short
We collect information about you so we can help you find work in Canada. We use it for that and nothing else.
- We do not sell your information. Not to anyone, ever.
- We do not give it to employers or recruiters.
- We record coaching calls only if you agree, and saying no costs you nothing.
- You can ask what we hold, ask us to fix it, or ask us to delete it.
- We keep things only as long as we need to - except financial records, which Canadian tax law makes us keep for six years.
If anything here is unclear, ask us before you send us anything.
Who we are
| Business | Dream Career 360, a registered business name of Shashank Sharma |
| Address | 6-2160 Highway 7, Suite 441, Vaughan, Ontario L4K 1W6, Canada |
| hello@dreamcareer360.com | |
| Telephone | +1 647-947-0503 |
| Accountable for privacy | Shashank Sharma |
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) applies to us, and one named person has to be accountable for privacy. That person is Shashank Sharma. Privacy questions and complaints go to him, at the email above.
What we collect
When you fill in our intake form: your name, email and phone; your LinkedIn profile; your work authorisation status in Canada; your employment history, education, certifications and skills; your career goals; your résumé and any documents you upload; how you found us and any referral code.
On work authorisation - we ask because it affects which roles are realistic to target. We are not immigration consultants, and we do not give immigration advice. We use your answer to shape career advice. Nothing more.
When you buy something: what you bought, when, and how much you paid, and enough of a payment record to issue a receipt and file our taxes. We never see your full card number.
When we work together: session notes; documents you send and documents we create for you; recordings and transcripts of coaching calls, only where you have agreed; our correspondence.
When you visit our website or open our emails: standard technical information such as IP address, browser and pages visited, and whether you opened an email and clicked a link.
Why we collect it
| Purpose | Example |
|---|---|
| To deliver what you bought | Writing your résumé, preparing your roadmap, running your sessions |
| To communicate with you about it | Scheduling, sending deliverables, answering questions |
| To take payment and keep our books | Receipts, invoices, tax filings |
| To improve our service | Anonymised patterns only - never your identifiable information |
| To send you marketing, if you asked for it | Only if you opted in, and you can stop at any time |
| To meet our legal obligations | Tax records, responding to a lawful request |
You can withdraw your consent at any time. Some withdrawals mean we cannot continue delivering the service, and we will tell you plainly rather than letting you find out later. Withdrawing does not affect anything we did while consent was in place, and it cannot override a legal obligation to retain records.
We will never make consent to marketing a condition of buying anything from us.
Who else touches your information
We use other companies to run parts of the service. They may only use your information to do the job we hired them for. We do not sell your information and we do not share it for anyone else's marketing.
| Who | What they do | Where |
|---|---|---|
| Google - Forms, Drive, Sheets, Apps Script, Gmail | Runs our intake form and stores submissions, uploads and working files | United States and other countries |
| Mega | Secure delivery of finished documents | New Zealand and the EU |
| HappyScribe | Transcribes coaching recordings, where you agreed to recording | EU, some subprocessors outside the EEA under Standard Contractual Clauses |
| Topmate | Booking and payment for some services | India and elsewhere |
| Stripe / PayPal | Card payment processing | United States and other countries |
| V Mailbox | Receives, scans and securely destroys our business post, which may include correspondence about you | Vaughan, Ontario, Canada |
| Odoo | Website, CRM and email | Production database in the Americas; backups in Europe and Canada |
A note on our postal mail. We use a virtual mailbox rather than collecting post in person. Their staff open and scan an item only when we ask - by default, they photograph the outside of the envelope and nothing more. Scans are stored in Canada, their staff are under confidentiality obligations, and post we no longer need is securely shredded rather than discarded intact.
Information leaving Canada. Most of the companies above are outside Canada, so your information is processed outside Canada. While it is in another country, that country's courts and law enforcement can require access to it under their own laws, and Canadian privacy law cannot prevent that. We tell you because PIPEDA expects us to, and because many of our clients are not in Canada either. We choose providers that offer written data-protection commitments.
Recording coaching calls
We record and transcribe coaching sessions so we can write your notes without typing while you are talking.
- You are told before you book, and again at the start of every session.
- You can say no - before or during. We will not record, or we will stop. Saying no costs you nothing and changes nothing else about your program.
- Machine-learning training on our content is switched off.
- We never share recordings and never use them in marketing.
- You can ask for a copy of your own transcript at any time.
How long we keep things
| What | How long |
|---|---|
| Intake form submission | 24 months from your last contact |
| Your uploaded résumé and documents | Engagement + 12 months |
| Documents we create for you | Engagement + 12 months |
| Session recordings and transcripts | 90 days after the session - deliberately the shortest thing we hold |
| Written session notes | Engagement + 24 months |
| Invoices, payments, tax records | 6 years - required by the Canada Revenue Agency, and we cannot shorten it |
| Record of which terms you accepted, and when | 6 years |
| Marketing email list | Until you unsubscribe |
| Record that you unsubscribed | Kept indefinitely - the only way to be sure we never email you again |
| Referral tracking | 90 days, plus a 14-day refund hold |
You can ask us to delete things sooner. We will, except where the law requires us to keep a record, and we will tell you exactly what we are keeping and why.
How we protect it
- Uploaded files are restricted to us and are not publicly accessible.
- Passwords are stored hashed, with lockout after repeated failed attempts.
- Access credentials are held in secure configuration, never written into our code.
- Uploads are checked on our server, not just in your browser.
- Finished documents go to you through encrypted file transfer, with the access key sent separately.
- Only Shashank Sharma has routine access to client information.
We will not tell you your information is perfectly safe, because nobody can honestly say that. What we can say is that we review this and fix what we find.
If something goes wrong. If your information is lost or accessed by someone who should not have it, and there is a real risk of serious harm to you, we will tell you, and we will tell the Privacy Commissioner of Canada, as the law requires.
Your rights
Under PIPEDA, you can ask what we hold and get a copy, have it corrected, withdraw consent, ask us to delete what we hold except where the law requires us to keep it, and complain - to us, and to the Privacy Commissioner of Canada whether or not you come to us first.
How to ask: email hello@dreamcareer360.com and say what you want. No special form or wording needed.
What happens then: we acknowledge within 5 business days, and complete it within 30 days, which is the period the law allows. If we need longer, we will tell you before the 30 days is up, and say why. There is no charge. If we cannot do part of what you asked, we will tell you which part and why.
We may ask you to confirm who you are before releasing information. That is to protect you, not to delay you.
Children
Our services are for working adults. We do not knowingly collect information about anyone under 18. If you believe we have, tell us and we will delete it.
Changes to this notice
We may update this notice. Every version is dated and given a version number, and if we make a change that materially affects how we use your information, we will tell you - we will not rely on you noticing.
Complaints
Come to us first if you can. Email hello@dreamcareer360.com. We will acknowledge within 5 business days and give you a written answer within 30 days.
You can also complain to the Privacy Commissioner of Canada, whether or not you contact us first:
Office of the Privacy Commissioner of Canada 30 Victoria Street, Gatineau, Quebec K1A 1H3 1-800-282-1376 · priv.gc.ca
Dream Career 360 6-2160 Highway 7, Suite 441, Vaughan, Ontario L4K 1W6, Canada hello@dreamcareer360.com · +1 647-947-0503
Privacy Notice v1.0 · 22 September 2026 · replaces the previous privacy page